Privacy Policy of Slots Gallery Casino

At Slots Gallery Casino, we take your privacy seriously. Protecting your personal information is a core value for us. This Privacy Policy serves as our commitment to handle your data responsibly and transparently. We encourage you to read through this document carefully to understand how we manage and protect your information as you engage with our services.

Data Processing Details

This section outlines our responsibilities in processing personal data. It's essential for the effective management of our services that we collect and process your data. This enables your participation in games and access to other related services.

The casino is managed by Dama N.V., registered in Curaçao, and Friolion Limited, our subsidiary in Cyprus. These entities ensure that all operations adhere to the high standards required by the licensing authority, Antillephone N.V.

Consent to this Privacy Policy is required to access and use our services. We periodically update this policy to reflect changes in law or our processing practices. We advise you to review this document regularly. Your continued use of our services after any amendments signifies your agreement to the changes.

Information Collection

At Slots Gallery Casino, we collect various types of personal information through different means:

  • Data you provide on registration forms, during communications, and interactions with our services, including your name, contact details, and identification numbers.
  • Detailed records of your transactions, your interactions through various communication channels, and how you utilize our website.
  • Documentation you submit for identity verification and to comply with regulatory requirements.

After collecting this information, we ensure its confidentiality and use it to tailor and enhance your casino experience.

Use of Your Information

The information we gather is pivotal in delivering tailored services and fulfilling our operational obligations. Here’s how we utilize your data:

  • To process financial transactions and game plays.
  • To provide customer support and resolve any issues you might encounter.
  • To conduct verification and compliance checks to maintain a high level of security.
  • To send you promotional content, but only after receiving your explicit consent.
  • To fulfill legal and regulatory obligations, particularly those related to anti-money laundering.
  • To monitor and prevent any fraudulent or illegal activities.
  • To perform extensive market research and analysis, helping us improve and adapt our services.

Our use of your data is always aimed at providing a safe, efficient, and personalized gaming experience.

Marketing Communications

Based on your preferences, we may use your personal data to inform you about new games, special events, and promotions. You maintain full control over whether or not you receive these communications and can withdraw your consent at any time through your account settings or by contacting our customer support.

Disclosure of Information

We do not sell or rent your personal data. Sharing occurs only within our corporate group or with our trusted business partners when necessary to provide our services or comply with legal obligations. Any third-party service providers with access to your data are strictly controlled and work under our direct supervision.

Data Security and Retention

Data security is paramount at Slots Gallery Casino. We adhere to strict standards to protect your personal information. We retain your data only as long as legally necessary and typically no less than five years after your account is closed, to comply with anti-money laundering regulations.

Cookies and Tracking Technologies

Our website uses cookies to function effectively, analyze user interaction, and support targeted marketing efforts. You can manage cookie preferences through your browser settings. Please note, disabling cookies may affect the functionality of our website and the quality of your experience.

Your Rights and Contact Information

You have various rights under data protection laws. These include the right to access your data, correct inaccuracies, and object to certain types of processing. If you have any concerns about how your data is handled, you can reach out to our Data Protection Officer (DPO) directly via email. Additionally, you have the right to lodge a complaint with data protection authorities under the GDPR.

Commitment to Privacy

Our commitment to your privacy is unwavering. We strive to create a gaming environment that is secure, compliant, and respectful of your privacy choices. For further inquiries or to exercise your rights related to data privacy, please do not hesitate to reach out to us.

Slots Gallery Casino remains dedicated to maintaining the trust you place in us by responsibly managing your personal data. We believe that safeguarding your privacy is essential to maintaining a long-lasting and trustworthy relationship. If you have any questions about this policy or our privacy practices, please contact our support team.